The preparation

The agenda

  1. Round the table
  2. Summary of the kick-off workshop
  3. Consensus on questions (categories that are too big we'll have to reduce)
  4. Persona-exercise & communication: How will each persona respond to this process.
  5. The process per persona: The participants are divided into just as many groups as there are personas. They try to write a specific manual per persona.
  6. Other todos: What else do we need to do? Write an invitation email, ...
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