Who can see if I do not answer my engagement questions?
After not completing your questionnaire three times, you will be considered as an inactive user. The admin of the platform chooses to make that visible or not to the team leader(s).
Are my answers completely anonymous?
Absolutely! There is no possibility to filter on an individual level.
Are the questions weighted in the overall engagement score?
No, questions are all given the same weight.
How many people should be in a team to make team results visible?
If you are in a team of less than four people, team results are not made visible to preserve anonymity.
Can a manager see results of a team that one of his own team-members is a team-leader of?
Yes, but this also depends on the Team Hierarchy Depth, which is a setting defined by the admin.
What is being done with these results?
This is very dependent on the team leader. We suggest that engagement results are discussed during a team meeting. Interesting insights and solutions can be gathered here. It can also be something that is discussed during a one-on-one conversation. Your input can be of great value to stimulate involvement in the team.
Can I clarify how I rate an engagement question?
In the first instance you answer the pulses by filling in the multiple choice questions and slider. If you want to leave additional (anonymous) feedback to a question, the text box below gives you the chance to do so.
What is the meaning of the various engagement breakdowns?
In the first instance you get a view of the general engagement on the profile.
If you look at the different breakdowns, you get more insight into the general involvement. You can therefore very specifically take certain actions.
How are the engagement questions selected?
The five or ten engagement questions are selected ad hoc from the list of questions. Everyone gets questions at the same time but the questions will be different. You will have to fill in all questions before you get a question double.
What does the 'Engagement period' entail and what does a comparison to a previous period mean?
The 'Engagement period' entails the last four engagement sessions. The current value of this engagement period (i.e the last 4 sessions) is then compared with that of the previous period (i.e. 8 to 5 sessions ago), and this happens on a rolling basis. A session can be weekly, biweekly or monthly, depending on how you've set it up.
What happens if I don't fill in my engagement questions?
At first nothing, you'll get a new set of questions in the next batch. After 3 missed surveys you'll be shown as 'inactive'.
How are the engagement percentages calculated?
If you are an old user of intuo Engage then you are accustomed to having the engagement scores showing up in a range from 1-5, we've changed that a bit now. Here is the full explanation.
In order to give you the best statistical data so you can act on it as soon as possible we have changed the scores to percentages, and the way we calculate them.
In the Engagement screen you can see percentages inside circles which are the average score of your last 4 engagements periods. The length of the period varies on your own settings so we won't get into that now. Previously we used the whole data range to calculate the averages, and that was flawed because having a lot of data skews the averages into one direction, or another. You still have the monthly averages in the chart on top of the page, so you can track the monthly progressions.
The arrows that show change have also changed, in a nut shell, they show the score change from the previous period. So for example, if you would have looked at the Company Knowledge engagement driver in the previous engagement period (i.e. a week ago if your engagement period is one week) you could have gotten the score of 83% and in the current engagement period the score is 85%, so the arrow will be green and show 2%.
As the average percentage value (in the circle on the left) is calculated from the previous 4 engagements, we show the difference between that value, and the one for the 4 engagement periods before the current engagement, so you get a true weekly change.
What happens when someone changes teams?
Previously, we would just take into account every engagement survey that person has ever filled in, which led to the problem that when people leave a team, they take their results with them. Now the results are historicised, which means that we only take into account the results of people when they actually were part of the team. So when a person changes teams (or leaves the company), you still have that person's results for when he/she was part of the team.