Intuo ticketing center

Feedback & Praise - Getting started 3

• Send praise or feedback
• Your public feedback link
• Requesting external feedback

Feedback & Praise - Additional resources 6

• Log feedback about yourself (self-review)
• Log praise and feedback about yourself
• Gated feedback request
• Gated feedback
• Using a feedback template

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Feedback & Praise - Admin 5

• Gated Feedback settings: configuration
• Visibility settings for Feedback and Praise
• Let team leaders request feedback for users outside their team
• Configure a feedback template
• Core values

Objectives - Getting started 5

• Objectives - Getting started
• Tips on how to setup and use Objectives and OKRs
• Objective hierarchies and linking
• Give praise or feedback on an objective
• Objectives overview

Objectives - Admin 3

• Objective settings
• Objective custom views
• In-platform tutorial on Objectives

Conversations - Getting Started 2

• Introduction to Conversations (video tutorial)
• Quick Conversation

Conversations - Teamleader / manager 9

• Conversations (part 1): Overview and History tab
• Conversations (part 2): Plan a conversation
• Conversations (part 3): Preparation phase
• Conversations (part 4): Talking phase
• Finish Conversation: Outstanding snapshots

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Conversations - Admin 6

• The Conversation Studio
• Conversation Pushes
• Conversation Templates
• User filters for snapshot & conversation pushes
• Conversation Template Tutorial

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Snapshots - Teamleader / Manager 2

• What is a snapshot?
• Snapshot visualisations

Snapshots - Admin 6

• Snapshots: Template push
• Snapshots: Templates
• Snapshots: Questions
• Snapshots: General info
• Upload snapshots by CSV

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Get started - Getting Started 7

• Feed suggestions
• What is a strong password?
• My Feed
• Intuo support - success team
• To Do lists

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Get started - FAQ 0

Get started - Settings 1

• Updating the landing page background image

Insights module - Team leader / Admin 4

• Insights: Performance Grid
• Insights: Engagement List
• Insights: Engagement Heatmap
• Overview of the Insights module

Engagement - Getting started 1

• Reply on engagement questions

Engagement - Admins 7

• How to analyse the general engagement results?
• Engagement Answer scores
• How to add your own Engagement Questions
• Engagement Change Alert email
• Multiple engagement pulses

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Learn - Sessions 3

• Session approval flow
• The Sessions Studio
• How to add users and groups to a session?

Learn - Course 14

• Completing a course with a certificate
• Which videos can I add to a course?
• Create a public Office 365 document
• My Learning
• Office365 document as a Learn step

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Learn - Quiz 4

• Quiz Reports (Admin)
• Quiz: adding questions (Admin)
• Quiz: settings (Admin)
• Quiz: adding questions (Admin)

User management - Roles & Permission 2

• Roles & Permissions
• Appearance of your platform

User management - Users 6

• How to add users into your Intuo platform - Individual
• How to import users into your Intuo platform - bulk
• How to unlock a user
• Re-send activation mail
• Re-enable a user

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User management - Profile 0

User management - Skill 1

• Skills library

User management - Studio 0

User management - Teams 4

• Teams
• What is a Project Team?
• Groups
• How to change team hierarchy depth?

Reporting - Dashboard App 3

• Overview of dashboards (intuo app)
• Engagement Dashboard (intuo app)
• Activity Dashboard (intuo app)

Mobile app - User guide 3

• What's available on the mobile app?
• App permissions
• Learn module on the mobile app

Technical - Miscellaneous 4

• Supported Scorm formats
• How to open the developer console in your browser
• Follow your support tickets via the portal
• Supported browsers

Technical - API 2

• Using the intuo API
• Webhooks

Technical - SSO 3

• How to authenticate or register a user with Single Sign-On
• SAML 2.0 SSO
• Google/Azure (Office365) SSO using OpenID Connect

Your profile - Getting started 2

• How to change / reset your password
• Languages on the intuo platform

GDPR 1

• GDPR and You