UNIT4 - Intuo ticketing center

Conversations - Getting Started 2

• Introduction to Conversations (video tutorial)
• Quick Conversation

Conversations - Teamleader / manager 10

• Conversations (part 1): Overview and History tab
• Conversations (part 2): Plan a conversation
• Conversations (part 3): Preparation phase
• Conversations (part 4): Talking phase
• Finish Conversation: Outstanding snapshots

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Conversations - Admin 8

• The Conversation Studio
• Conversation Pushes
• Visibility settings for conversations
• Conversation Templates
• User filters

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