The engagement heatmap allows admins and team leaders to compare engagement data of teams so they can better understand where to intervene. It's possible to compare the engagement of a team with that of the whole company, or compare team results across different time periods.
Interpreting heatmap results
In a heatmap, values are compared with each other and the result of this comparison is represented as a color. There are four possible states that a value can be in the table:
- Green: the result is better than the one you compared it to
- Red: the value is worse than the one you compared it to
- No color / white: the value is the same as the one you compared it to
- No results: this is symbolized by an icon (see below). This means we can't show the result of that team for that driver because of privacy reasons
This is an example of the heatmap:
Period for base data
First, you need to select the period of engagement data you want to base your comparison off of.
We offer the following options by default:
- Last week
- Last month
- Last 30 days
- Last quarter
The 'Last 30 days' option is the only one that counts from the current date. All the other options mean 'last complete week/month/quarter'.
It's also possible to select a custom date range by click-and-dragging on the calendar.
There are two methods of comparison:
- compare team data with the company's data on the same date
- compare team data with results from a different date
The date period options are based on the default options provided in the 'period' dropdown menu. They won't change if you select a custom date range.
By default, these settings are enabled when you view the heatmap:
These settings can be accessed at any time by clicking the 'filter' icon at the top right corner of the page.
Exclude team leaders
if you check this option, the data from team leaders will not be included in the aggregated result of their team.
Show drivers without results
Enabling this will show the 'privacy' icon for teams that don't have enough aggregated engagement results. Depending on your needs, enabling this could be useful to get a full overview of your organisation.
Include/exclude teams from results
In the 'teams' dropdown, you can include or exclude certain teams from the results