This article will provide an overview of the email notification settings that can be found on your profile and that are specific to your role as team leader or coach


An extensive list of settings for email notifications that can be sent to all users of the platform can be found here.


Info about email notifications that are relevant to other roles:


Note: It's possible that not all modules are enabled on your platform.



General notifications

Team leaders


A new attachment was uploaded by your team member on their profile

This notification informs you that someone on your team has added a file to their profile page



Learn module

Team leaders


A new certificate was awarded to one of your team members

This notification informs you that a member of your team has earned a certificate


A new badge was awarded to one of your team members

This notification informs you that a member of your team has earned a badge



Engage module

Team leaders


User gave feedback on an engagement question

Your platform has a setting that enable team leaders to see engagement feedback. If this setting has been enabled, team leaders have the ability to see feedback that one of their team members left on an engagement pulse.

This notification informs you that a member of your team has left additional feedback on a question from their engagement pulse.


Engagement change alerts for team leaders

An engagement change alert is a monthly email that can be sent to team leaders to inform them of the evolution of their team's engagement.


This notification provides a monthly overview of your team's engagement



Perform module

Team leaders


There is feedback for you to review

Your platform can be configured so that any feedback that's given to a user needs to be reviewed by their team leader first. You need to approve (and/or rewrite) the feedback before it becomes visible to your team member.

This notification informs you that someone in your team has been given feedback and you need to review it.


Someone prepared a conversation with you

This notification informs you that a team member has submitted their preparation of the conversation you have scheduled with them.


Reminder when conversation with team member is not finished after a week

This notification is sent when the date of your planned conversation has passed but it hasn't been finished yet.


Send snapshot push notifications to team leaders

This notification informs you that you need to complete a snapshot assessment about someone in your team.


Snapshot reminder for team leaders

This is a reminder to complete a snapshot assessment about someone in your team. It is sent 5 days before the deadline.


Send conversation push notifications to team leaders

This notification informs you that you need to have a conversation with someone in your team.


Conversation reminder for your team members

This notification reminds you that you need to have a conversation with someone in your team. It is sent 5 days before the deadline.


Receive a weekly report on the activity of your team members

Your platform can be configured so that team leaders receive a weekly digest of their team's activities on the platform. This includes a wide variety of information such as new objectives created, feedback that was given, courses that were followed etc.


This notification contains a summary of your team's activities on the platform.


Team member created new personal objective

This notification informs you that someone on your team has created a new personal objective



Coaches

Send snapshot push notifications to coaches

This notification informs you that you need to complete a snapshot assessment about one of your coachees


Snapshot reminder for coaches

This is a reminder to complete a snapshot assessment about one of your coachees. It is sent 5 days before the deadline.


Send conversation push notifications to coaches

This notification informs you that you need to have a conversation with one of your coachees.


Conversation reminder for your coachees

This notification reminds you that you need to have a conversation with one of your coachees. It is sent 5 days before the deadline.



Forum

Team leaders


New topic in the forum created by your team member

This notification informs you that someone on your team has created a new forum topic


New reply in the forum by your team member

This notification informs you that someone on your team has added a reply to a forum topic